Deploying cisco unified contact center express pdf download

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Cisco Unified Contact Center Express provides a secure, available, and sophisticated contact center software solution for up to agents and interactive voice response (IVR) ports that is easy to deploy and manage. This omnichannel solution is ideal for formal and informal small to medium-size contact centers. Read our data sheet. Features. WFO. Cisco Unified Contact Center Express Design Guide, Release (1) Chapter Title. Deployment Models. PDF - Complete Book ( MB) PDF - This Chapter ( MB) View with Adobe Reader on a variety of devices. ePub - Complete Book ( MB). Deploying Cisco Unified Contact Center Express by Michael HouTong Luo, CCIE# Install, deploy, configure and troubleshoot Cisco Unified Contact Center Express. Inbound and outbound call distribution, Desktop Suite and Finesse, database and web chat, scripting and trace analyzing.